Shipping cost depends on the country of delivery and parcel weight and can be calculated on the Cart Page after adding items or during the checkout.
We carefully handcraft all our products within 4-6 days. Please add this time to the total delivery time to calculate when you will receive your item.
* Please note that there may be additional customs or import duties based on your chosen destination. There may also be an extra delay on shipping estimates shown above due to current events.
We carefully handcraft all our products within 4-6 days. Why does it take so long? Because we meticulously check each product to make sure you receive a high-quality item. Add this time to the total delivery time to calculate when you will receive your item.
Once your item(s) have been shipped you will receive a confirmation email where you will find a link to track your order. In order to check the status of your shipment just click on the link, here you will also have the option of opting in for text updates. You will receive an email confirmation once your order has been delivered.
* If you have not received your order within 43 days after receiving the tracking number, please contact us by mail firstname.lastname@example.org
If you need to modify your shipping or delivery information after your order has been placed, please Contact Us as soon as possible. Shipping information, including delivery address, cannot be modified once the order has already been shipped.
Payment & Returns
For all questions regarding the exchanging of goods, please contact us by email email@example.com or through a special form HERE.
Returns can be made by mail to the specified address in your country. Item returned by mail will be processed within approximately 7-10 business days from receipt. The return window for online purchases is 10 days from the date of delivery. You may return products by mail using the return label included with your order, and following the return instructions provided in your digital invoice.
No later than 10 calendar days after it is received
In original packaging
In original condition
Unwashed and unworn
*We strongly recommend checking the item upon receipt, especially before removing tags and the original packaging
Items returned by mail will be processed within approximately 7-10 business days from receipt if they meet our Refund Policy. You will receive an email confirmation when your return has been completed. Refunds will be credited back to the original form of payment.
Any original shipping charges incurred at the time of purchase are non-refundable.
At this time, we only accept one form of payment per order.
If you would like to cancel your order, please contact us at firstname.lastname@example.org as soon as possible and if the order has not yet been shipped, we may cancel it.
You can contact us through our contact page! We will be happy to assist you.